You can only initiate a return after an order has been marked as shipped.
The refund will be for the full value of the returned items, unless otherwise noted.
Shipping and handling fees will not be refunded.
Credit for returned items will be applied to the credit method that was used to make the purchase. Returns will be applied
to the purchasing credit card within 5 to 10 days of the date that the return is accepted by the fulfiller.
If a restocking fee will apply to returned items, the amount of the fee is displayed on the final checkout screen when you
complete the order and is noted on the packing list included with the order.
If the return is due to defective products, inaccurate product descriptions, or an incorrect order, call Shopatron to
initiate the return. In these cases, you may be compensated for the return shipping.
Shop with Confidence
We take your safety and security seriously.
Shopatron is the world's leading provider of eCommerce solutions to branded manufacturers. These brands trust us
to provide an environment that allows you to shop with total confidence and safety.
Find out why almost 1000 global brands trust their eCommerce to Shopatron.
Shopatron is accredited with the Better Business Bureau and embraces its guiding principles.
To view our registration, go to http://www.bbb.org/us/.
Shopatron refers unresolved privacy complaints under the US-EU (and EU-Swiss) Safe Harbor Principles to an
independent dispute resolution mechanism, the BBB EU SAFE HARBOR, operated by the Council of Better Business
Bureaus. If you do not receive timely acknowledgment of your complaint, or if your complaint is not
satisfactorily addressed by Shopatron, please visit the BBB EU SAFE HARBOR web site at
for more information and to file a complaint.
Shopatron uses industry-standard GeoTrust security to ensure that manufacturers, consumers, and retailers can connect, communicate, and transact with confidence.
Safe & Secure Shopping
The Shopatron service features built-in security measures, including sophisticated encryption and authentication tools, to protect the security of the information that you share with us. Our secure server software (SSL) is the industry standard and is among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that the information cannot be read as it travels over the Internet. We use industry-standard practices, such as encrypted storage and password protection systems, to safeguard the confidentiality of your information. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect your contact information, we cannot guarantee or warrant the security of any information you transmit to or from our websites, and you do so at your own risk.
We take special care to protect the safety and privacy of children. In compliance with the Children's Online Privacy Protection Act (COPPA), we do not knowingly provide our service to persons under the age of 13. We also do not send email correspondence to anyone who tells us that they are under the age of 13. We urge parents and guardians to participate in their children's online activities and use parental control or other web filtering technology to supervise children's access to the web.
what people are saying
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