For Mizuno Fastpitch and Slow Pitch Softball Bat Products
Mizuno® bats (with exception of the Mizuno Blackout Slowpitch bat) have a one-year, one time repair or replacement limited bat warranty which covers all manufacturing defects from NORMAL field usage including cracking, breaking, loose, or detached end cap, rattling. The warranty is automatically void and does NOT cover: (1) bats that have been abused, altered or mistreated; (2) bats that have been used outside their intended market category (eg,. Slowpitch bats for baseball); (3) team association or professional use bats; or (4) bats that have been used in a commercial batting cage or for team batting practice.
Under no circumstances shall Mizuno® be liable for special, indirect, incidental or consequential damages, whether the claim is based upon warranty, contract, negligence, strict liability or other cause of action. The warranty is provided only to the original purchaser, and cannot be assigned or transferred. Mizuno® strives to engineer its softball and baseball bats to comply with current standards promulgated by various associations. Mizuno® cannot control changes in these standards or the testing procedures employed to check compliance with these standards. Mizuno® shall not be liable for any damages or returns resulting from any ban imposed on the bat by any association.
MAKING A WARRANTY CLAIM
1. Do not return the bat to your sporting goods dealer. Please complete the return authorization form or call Mizuno customer service at 1-800-966-1211 to obtain a return authorization number and return address. It is necessary that you include a proof of purchase with the returned bat for proper warranty consideration.
2. If the bat is found to be defective we will send a replacement bat to you as soon as possible.
Note: Return shipping charges are non-refundable