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 What is the warranty on Mizuno products? Most of Mizuno’s baseball equipment comes with a limited one year warranty against manufacturer’s defects. This warranty covers gloves, batting gloves (stitching and construction defects only), catcher’s equipment, apparel, footwear and bags. For information on making a warranty claim, call Mizuno Consumer Relations at 1-800-966-1211. **Mizuno wood baseball bats, with the exception of the MZB271 Bamboo model (90 day limited warranty), do not carry any warranty. |
How do I make a warranty claim on my Mizuno bat? Click here for a detailed explanation of Mizuno's bat registration & warranty policy. |
Are the Techfire Bats single wall? Techfire, Techfire Rage, Fury and Crush are comprised of three different materials bonded together that make up one single wall. Mizuno Triaxial Technology applies carbon and glass reinforced plastics to the interior and exterior of an aluminum alloy. This construction constitutes a single-wall bat. A non-conforming triple-wall bat has three layers separated by air, working independently. The Mizuno Techfire has no air/space between layers. The three materials are bonded and work dependently, therefore, Mizuno Techfire, Techfire Rage, Techfire Fury and Techfire Crush comply with all official tournament standards. All other slowpitch bats in the Mizuno line are 100% composite construction and are single wall bats. |
Is there a temperature restriction on the Techfire Bats? Mizuno recommends that the Techfire line of bats not be used in temperatures of less than 60 degrees Fahrenheit. |
Are the Techfire Bats legal with all of the softball sanctioning bodies? The Mizuno Techfire Classic (MZC-1), Mizuno Techfire Rage (MZC-2), Mizuno Techfire Fury (MZC-3), Mizuno Techfire Crush 2004 model (MZC-4), Mizuno Blur (MZC-7), Crush G2, Crush G3, Crush G4 (Crush Comp.), Crush G5, Envy (MZC-10), Wrath, Wrath II, Wrath Extended, Frenzy RB500 / 12.5” and the Frenzy RB500 / 14” are fully conforming bats under all specifications and have been certified by the Amateur Softball Association (ASA) including the new 2004 standard, United States Specialty Sports Association (USSSA), National Softball Association (NSA) and Independent Softball Association (ISA). The Crush 2, Crush G3, Crush G4, Crush G5, Envy, Wrath 98, Wrath II 98, Wrath Extended, Frenzy RB500 / 12.5” and the Frenzy RB500 / 14” are all 100% composite bats that conform to all sanctioning body regulations. The Mizuno Blur Advanced Series, Crush Original Remake 2008 model (MZC-4), Wrath 120, Wrath II 120, and Wrath Extended 120, Frenzy 120 RB500 / 12.5” and the Frenzy 120 RB500 / 14” are not legal for play in Amateur Softball Association (ASA). |
Treatment and Care for Your Baseball Gloves & Mitts Many types of treatments and care have been suggested over the years for baseball and softball gloves. Some of these are safe and some, unfortunately, may damage glove leather. Our recommendation is to use a conditioner specifically made for ball gloves. During the break-in period, treat your new glove with a light application, working it into the leather paying specific attention to the flex points. This will reduce the stiffness of the new leather and facilitate a faster and more comfortable breaking in procedure. Tie a softball or two baseballs in the palm and pocket to form the glove to your liking overnight. Continue break-in by playing catch or catching the balls at the batting cages. Add more conditioner on the flex points as needed. At the end of the season, take a moderate amount of petroleum jelly and cover the outside and inside of the glove. Don’t ignore the laces or hard-to-get-to areas, both inside and outside the glove. Then take a clean rag and wipe off excess to remove grit and grime. This will also remove and help neutralize much of the salt and acid buildup inside the glove caused by perspiration, a chief problem to the leather lining, usually made of softer leather. |
Choose Your Cleaner and Conditioner Carefully Mizuno does not recommend neatsfoot oil, linseed oil or silicon-type spray as these tend to close the pores of the leather, causing it to dry, harden, and become heavy over an extended period of time and through repeated use. There are other cleaners and conditioners that are safe, especially those scientifically developed for glove leather that keeps the pores open and in effect, keeps the leather "alive" while providing a softening condition and minimizing weight gain. Basically remember that leather is skin and leather experts tell us not to treat glove leather any differently than you would your own skin. Therefore prolonged harsh temperatures (oven, microwave) excessive water soaking, especially use of hot water, abrasives, the salt and acids produced from perspiration and excessive dryness all or individually can be harmful to the glove leather. In general there is no short cut to break-in a glove playing catch remains the best way. |
Will the Mizuno dealer in my area actually stock the item that I am looking for? We do not have access to our dealer’s inventories since they are all independently owned and operated. Please call the Mizuno dealer directly to ensure they have the item in stock. |
How do I care for my Mizuno Bettinardi Putter? 1. Use head cover at all times. 2. Wipe with a clean damp cloth and dry thoroughly. Fertilizer residue left on putter can cause pitting (which is not covered under warranty). |
Do you refinish clubs? Unfortunately we do not refinish any clubs. Here is a list of companies that specialize in refinishing. The Iron Factory (irons only) www.theironfactory.com 866-711-4766 The GolfWorks (woods / irons) www.golfworks.com 800-848-8358 Black Oxide Service Inc (Putters, Irons, and Wedges) www.blackoxideservice.com 760-744-8735 |
What is the warranty on Mizuno golf clubs? There is a 1 year warranty on new clubs purchased through an Authorized Mizuno Golf Retailer to the original purchaser for manufacturer's defects which are not the result of misuse, abuse, accident, damage in transit or have been altered by someone other than Mizuno (i.e. loft, lie, or shaft replacement). If you require warranty service you will need to take the club and a copy of your receipt to a Mizuno Golf retailer. They will obtain a return authorization number from us and send it in for inspection. If it is ruled under warranty, it will be repaired and sent back. If it is ruled not under warranty, you will be contacted for further instructions. |
I have a pair of golf shoes with the permanent ceramic spikes. How can I get them converted to soft spikes? LaRossa Shoe at 800-562-2212 or www.larossashoerepair.com can resole these shoes with soft spikes. |
Can I purchase products directly from Mizuno? Since we do not have a retail license we are not able to sell directly to the Consumer. For pricing and purchase information of our products you will need to contact your local Mizuno Golf Retailer or an authorized Mizuno Golf online retailer. |
My forged irons have rust showing up on the face of the club, what should I do? Forged heads are made of mild carbon steel that is chrome plated. Once you start hitting golf balls, you scratch the surface of the chrome and eventually expose the raw steel to moisture, and chemicals that can cause rust to form. The best way to minimize rust is to keep the irons dry at all times, wipe them after every shot and at the end of the round with a dry cloth. When cleaning, use only a NYLON brush (no metal) and dry them with a dry towel. If you get some rust forming, spray the surface with WD-40, clean with a soft nylon brush or Scotchbrite pad and wipe them clean with a dry cloth. Some high nitrogen fertilizers, sandy soil conditions and water with high iron content can accelerate the production of rust. The use of iron head covers is not recommended as they trap moisture and accelerate the production of rust. |
Do you have replacement clubs for your older models? Once a model is retired we keep a limited inventory of replacements for approximately 1 year. Here is a list of companies that also may be able to assist you. Iron Finder / www.ironfinder.com / 877-346-3372 The Golf Warehouse / www.tgw.com / 888-838-5551 Edwin Watts / www.edwinwatts.com / 800-874-0146 2nd Swing / www.2ndswing.com Club Finders / www.clubfinders.com / 888-234-6325 Club Scouter / www.clubscouter.com / 800-749-6207 Old Sport Golf / 770-493-4344 |
Where can I be custom fit for Mizuno irons? You can locate a Custom Fitter by going to the Custom Fitting Section and selecting the Fitter Locator. Also on our website is a schedule for the Demo Days which is updated weekly. |
What are the washing instructions for your Performance Rainwear? Wash in Cold water with a mild detergent (NO BLEACH OR FABRIC SOFTENER) and hang to dry. |
What happens to my warranty if my local club repair center adjusts the lofts, lies and / or changes the shafts? Your warranty will become void, as we do not authorize any outside source to do work on our clubs. We do offer loft and lie adjustments along with shaft replacement services through your local Mizuno Golf retailer. You will need to contact your local Mizuno Golf retailer and they can give you the cost and time line. |
If I buy clubs on the Internet do I get a factory warranty? If the person you purchased the items from were an Authorized Dealer you would have a factory warranty (receipt would be required). FYI – Auction sites like EBay, Golf Club Exchange, … are classified as a reseller environment and products purchased there may not have a factory warranty. |
How do I get warranty service for products purchased over the Internet? You would have to deal directly with the Internet retailer you purchased the item from. |
Can I wash my shoes in the washing machine? None of the Mizuno shoes are suitable for machine washing. This may destroy or damage the technical fibers used on the shoes. Cleaning can be done by hand washing in soapy water. However, you should not use chemically enhanced powders or detergents. Do not force or artificially dry your shoes. This may damage the materials used in the production of the shoes. |
How do I know which style of Mizuno shoes I own? There is a style number printed on a tag inside the tongue of every shoe. Older styles will begin with an “FR” and newer models will begin with “410”. Submit that style number to us via the "Contact Us" portion of the website and we will be glad to identify your shoe for you. |
Where can I find information about employment opportunities with Mizuno? For employment opportunities and more information please go to our website at www.mizunousa.com and click on "Corporate". From there you will see the "Careers" link. Here you will find job listings and contact information. We will also post openings on www.careerbuilder.com. |
What if my local retailer does not carry the style of shoe that I want to purchase? Mizuno dealers have access to our entire line of products. Please inquire at your local Mizuno dealer about placing a special order for the product that you are looking for. |
What type of warranty do you have on your shoes? Our shoes come with a one-year warranty against manufacturers defects. Within the first year you may return defective shoes to your retailer or you may return them to us at Mizuno along with a copy of your receipt. The Warranty Department will not replace defective shoes without a copy of the store receipt showing date of purchase less than 1 year. If you do not have the store receipt you may also use one of the following forms of proof of purchase date. 1) Copy of a credit card statement. 2) Copy of a bank statement. 3) Copy of a cancelled check. We will inspect the shoes and if defective we will replace them. Our mailing information is: Mizuno USA Attn: Consumer Returns 4925 Avalon Ridge Pkwy Norcross GA 30071 Please enclose a detailed letter stating what the defect is even if it is obvious. Be sure to include your return address, phone number and proof of purchase date under one year. |
Where can I purchase Mizuno replacement insoles? We do not offer replacement insoles at the retail level at this time. This may be an addition to our business model in the near future. Our suggestion would be to visit your local running specialty store to purchase a pair of aftermarket insoles that would best fit your needs. |